Repair

オールソール交換 修理期間 約4週間から ¥22,000 (税別）～
ハーフソール交換 修理期間 1ヶ月から ¥8,000 (税別）～
ヒール交換 修理期間 2週間 ¥ 6,500 (税別）～
ライニング修理（張替え）　※1 修理期間2週間 要見積
中敷交換　※1 修理期間1ヶ月 要見積

修理のご注意点

オールソールの修理の際は、同ミッドソールのデザイン・色が変更になる場合ございます。
アウトソール素材は同素材を使用しますが、BUTTEROロゴは入りません。予めご了承ください。
※1　ライニング素材、中敷きは、代替え品を使用する場合ございます。
※2　修理金額・納期はあくまで目安となります。正式価格はお見積にてご連絡致します。
その他ご不明な点等ございましたら、メールにてお問合せください。

Repair application flow

Repair procedure

Please send the item for repair

Please fill out your name, address, phone number, desired repair details and areas on a printed copy of the [Repair Application Form] below, or on a memo, etc., and send it along with your shoes.

Shipping costs are the responsibility of the customer. Please note.

Click here for repair application form

 Repair product arrival/estimate

As soon as the repaired item is received, the person in charge will contact you via email to confirm the details of the repair, delivery date, and amount.

*We will contact you via email within one week after receiving the repaired product.

*If you have permission to receive or have specified reception settings, please register the email address below to the permitted address ( reception list).

*If you do not receive the email, please contact us using the inquiry form or the email address below.

buttero.jp@tn-nomura.co.jp

 Repair start ~ Repair completed

Once the repair is completed, we will send it back to you with cash on delivery.
Please send the item for repair
Repair product arrival/estimate
Repair start ~ Repair completed

Click here to send repair items

T.N.Nomura Co., Ltd. Osaka Head Office

〒542-0081

1-11-3 Minamisenba, Chuo-ku, Osaka-shi, Osaka Prefecture
Phone: 06-6265-3540

<Repair application form>

Click here to download/print ▶

Payment method

We will deliver cash on delivery via Sagawa Express e-collect.
Please pay when you receive the shoes.


*Cash or credit card can be used. *A cash on delivery fee of ¥1,100 will be charged for return shipping.
(For delivery to Hokkaido, Kyushu, Okinawa, and remote islands, the handling fee is ¥1,650.)

We cannot accept payment methods other than cash on delivery. Please be aware of this before applying.

inquiry

If you have any questions about repair details or estimates, please contact us using the inquiry form below or email before shipping.

Click here for the inquiry form

Notes

・If the product is not repaired, the return shipping will be at the customer's expense.

・Depending on the condition of your shoes, the price may differ from the menu table.


・Please note that additional repairs may be required during the repair process. In that case, we will contact you again.


・Please note that if parts are out of stock, delivery may take longer than usual.